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<p><strong>Front Desk &amp; Executive Assistant</strong><br></p><p>Accent Homes Inc Alexandria, VA Full-time In office</p><h3><br></h3><h3>About Accent Homes</h3><p>Accent Homes is a 50+ year, family-owned property management firm in Northern Virginia that treats rentals over $2,000/month like investments, so owners grow their wealth without getting dragged into daily management.</p><p><br></p><p>We manage with a business mindset: clear math, strong communication, and serious owner protection (21 day lease guarantee, tenant replacement, rent protection, damage and eviction coverage).</p><p><br></p><p>Our long-term target: 4,000 doors under management and a $150M syndicated portfolio. This role keeps the office and leadership organized so we can get there.</p><h3><br></h3><p><br></p><h3>The Role</h3><p>As our <strong>Front Desk &amp; Executive Assistant</strong>, you are the first face and voice of Accent Homes and the person who keeps our broker and office organized.</p><p>You will:</p><ul><li>Run the front desk: phones, visitors, mail, keys, basic office coordination</li><li>Support owners, tenants, and vendors with clear, timely communication</li><li>Keep the broker's calendar, inbox, and follow-ups organized and moving</li></ul><p>You're not "just a receptionist." You are the hub that keeps owners, team members, and leadership on track.</p><p><br></p><h3>Compensation &amp; Benefits</h3><ul><li><strong>Salary:</strong> <strong>$48,000 - $52,000 per year</strong>, depending on experience</li><li><strong>Performance Bonus:</strong> Up to <strong>$2,000 - $3,000 per year</strong> based on clear metrics</li><li><strong>Benefits:</strong></li><li class="ql-indent-1">Employer-supported medical, dental, and vision coverage</li><li class="ql-indent-1">401(k) with company match after your ramp period</li><li class="ql-indent-1">Monthly JOONstyle wellness &amp; learning stipend</li><li class="ql-indent-1">Paid time off and company holidays</li></ul><h3>What You'll Do</h3><p><strong>Front Desk &amp; Office Support</strong></p><ul><li>Answer and route incoming calls; greet visitors, vendors, and delivery drivers</li><li>Manage mail, packages, keys, and general office organization</li><li>Confirm next day appointments (owners, tenants, vendors, inspectors)</li><li>Keep the lobby and front desk area looking professional</li></ul><p><strong>Owner / Tenant / Vendor Support</strong></p><ul><li>Send and respond to basic emails using company templates</li><li>Help prepare and send management agreements, renewal packets, and notices</li><li>Log calls and notes into our systems (Follow Up Boss, LeadSimple, Rent Manager)</li><li>Make sure documents are complete, signed, and filed correctly</li></ul><p><strong>Executive Assistant to Broker</strong></p><ul><li>Manage the broker's calendar: schedule, reschedule, and protect focus time</li><li>Prepare simple summaries and reminders for upcoming meetings</li><li>Track follow ups and "open loops" so nothing falls through the cracks</li><li>Help with light personal admin related to the business (travel, meetings, etc.)</li></ul><p><strong>Systems &amp; Reporting</strong></p><ul><li>Keep contact information and stages updated in our CRMs</li><li>Run simple weekly reports (calls, voicemails, appointments, basic metrics)</li><li>Help improve checklists and templates as you see patterns</li></ul><h3>What Success Looks Like</h3><p>After ramp, success looks like:</p><ul><li>95%+ of calls answered live during business hours</li><li>Voicemails and front desk messages returned within the same business day</li><li>No owner/tenant/vendor email sitting unanswered for more than 24 hours</li><li>Broker's calendar is accurate 2+ weeks out with no missed commitments</li><li>Documents are errorfree, signed, and filed the same day they're completed</li></ul><h3>Who You Are</h3><ul><li>1-3+ years in an administrative, receptionist, office coordinator, or assistant role</li><li>Comfortable on the phone, in person, and over email</li><li>Highly organized; you like checklists, calendars, and finishing tasks</li><li>Confident with computers (email, calendars, basic spreadsheets; we'll train on our software)</li><li>Based in Northern Virginia and able to work <strong>onsite in Alexandria</strong> fulltime</li></ul><h3>How We Operate</h3><p>Our core values:</p><ul><li><strong>Driven</strong> - You move fast and push through challenges.</li><li><strong>Coachable</strong> - You seek feedback and apply it.</li><li><strong>Innovative</strong> - You look for better ways to support the team and owners.</li><li><strong>Loyal</strong> - You take care of our owners, partners, and team.</li><li><strong>Do the Right Thing</strong> - You align with client goals and own the experience.</li></ul><p>If you want to be the organized heartbeat of a growing property management company and help us deliver a "zero hassle" experience for NOVA owners, apply.</p>

Front Desk & Executive Assistant

Are you able to work full‑time, in‑office, Monday–Friday, in Alexandria, VA?

This role pays $48,000–$52,000/year depending on experience. Does this range work for you?

Have you worked at least 1 year in a single role in the last 3 years?

An owner calls and leaves a voicemail: ‘I got your email but I’m confused about my renewal date and new rent amount. Please call me back.’ Write the short email you would send to acknowledge this and set expectations.

How do you currently keep track of your tasks and appointments? (Be specific.

 I enjoy learning new software and use it daily

 I can learn new software but prefer it to change slowly

I avoid new software and prefer things to stay the same

This is a tech‑forward, AI‑assisted office. You’ll work in multiple software systems (email, calendar, CRM, property management software) every day and learn new tools regularly. Which best describes you?

Tell us about a time you had to learn a new software or tool quickly for work. What was the tool, why did you need it, and how did you learn it?

Front Desk & Executive Assistant

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